We ship to available destinations shown at checkout. First Drop orders currently include free shipping to the U.S. and Canada.
Order processing
Orders are processed as quickly as possible. Once your order ships, tracking information is sent by email.
Delivery timing
Delivery timing depends on destination and carrier. Carrier delays can occur after an order has shipped.
Tracking
Once your order ships, you'll receive a tracking link by email. If tracking hasn't updated for several days, contact us with your order number.
Changes or cancellations
Contact us as soon as possible if you need to change or cancel an order. We'll try to help before fulfillment begins, but changes or cancellations aren't guaranteed once an order is being processed.
Questions? Email info@cedarwood.company. We aim to respond to all inquiries within 24–48 hours.