If there's a problem with your order, contact us before sending anything back.
Return eligibility
Items must be unused, unwashed and in original condition to be considered for return. Return eligibility and instructions are confirmed by email before a return is sent.
Damaged, defective or incorrect items
If your item arrives damaged, defective or incorrect, contact us and we'll review it and make it right.
Refunds
Approved refunds are processed after the return has been reviewed. The time needed for funds to appear depends on the original payment method and financial institution.
Questions? Email info@cedarwood.company. We aim to respond to all inquiries within 24–48 hours.